Netflix, Inc. (NASDAQ:NFLX) customers have been attacked online by the scammers disguising themselves as the representative of the world’s largest online video streaming company. These fraudsters have designed a fake website to get credit card information and other personal information of the customers.
Fake website busted
CBS reported that Netflix, Inc. (NASDAQ:NFLX) customers received an email or pop-up to sign in the fake website. A computer expert at Malwarebytes said that he tracked the scam by removing all the personal information from the computer and then recording the screen while logging into a fake website.
The fake website sent him a message, “We have temporarily suspended this account” along with a 1-800 number for customer support. The moment he called on the given number, the expert was connected to the scammer, who presented himself as the Netflix, Inc. (NASDAQ:NFLX) representative. The fake representative assured him that the problem will be fixed for which he will have to access Segura’s computer.
Segura allowed the scammer to remotely access his computer and the moment he got the access the fake banking sheets set up by Segura were downloaded while both of them were in conversation. Then the scammer asked for the credit card information, but Segura ended the phone call.
“It was time for me to just hang up.” The scammers took down the website since then.
Users need to be extra cautious
One of the Netflix, Inc. (NASDAQ:NFLX) spokespersons told that the website has been taken down and there are no active scammers now. There is no information over the number of customers affected by this scam. There was no detail from the company related to the individuals who got affected.
Netflix said that it is taking appropriate steps thereafter to make sure that no customer is affected and risked his personal information.
Scammers are, now, continuously targeting the websites and computer security experts have recommended the internet users to be extra cautious while handling any sort of information on their computer to someone, who is remotely accessing the service. Also, the personal information should not be disclosed online or through the phone conversation with the agents.
The experts, also, suggest that if the URL is not familiar or looks odd then the users should not continue with the website. A fake website would possibly contain some jumbled letters or numbers.